IELTS Open General Training · 4.5 → 8.5 4.5
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Phones and Internet

手机与网络

学完能做到

词汇 core 12 · expansion 14 · chunks 4

核心词 core

phonen.A2
电话；手机
mobile phone · use a phone
I can't find my phone.
我找不到我的手机。
internetn.A2
互联网
use the internet · connect to the internet
I use the internet every day.
我每天都上网。
problemn.A2
问题；麻烦
a big problem · have a problem
I have a problem with my phone.
我的手机有个问题。
connectionn.B1
连接
Wi-Fi connection · lose the connection
The connection is slow today.
今天的连接很慢。
screenn.A2
屏幕
phone screen · a broken screen
My screen is frozen.
我的屏幕卡住了。
batteryn.A2
电池
low battery · charge the battery
My battery is low. I need to charge it.
我的电池快没电了，我需要充电。
messagen.A2
信息；消息
send a message · text message
I sent you a message.
我给你发了一条信息。
turn onphr.v.A2
打开（电器等）
turn on the phone · turn on Wi-Fi
Please turn on your phone.
请打开你的手机。
buttonn.A2
按钮
press the button · the power button
Press the button to start.
按按钮开始。
appn.A2
应用程序
a mobile app · download an app
I use the app to check the weather.
我用这个应用程序查看天气。
passwordn.A2
密码
enter a password · forget a password
I can't remember my password.
我记不住我的密码。
datan.B1
数据；流量
mobile data · use data
I ran out of data.
我的流量用完了。

扩展词库 expansion

signaln.B1
信号
a weak signal · lose signal
chargern.A2
充电器
a phone charger · plug in the charger
updaten./v.B1
更新
a software update · update the app
restartv.B1
重新启动
restart the phone
mobile datan.B1
移动数据
turn on mobile data · use mobile data
touchscreenn.B1
触摸屏
a touchscreen phone
broadbandn.B1
宽带
a broadband connection
notificationn.B1
通知
receive a notification · turn off notifications
downloadv.A2
下载
download an app · download music
uploadv.B1
上传
upload a photo · upload a file
coveragen.B1
覆盖范围
network coverage · good coverage
devicen.B1
设备
a mobile device · connect a device
networkn.B1
网络
a Wi-Fi network · join a network
onlineadj./adv.A2
在线的
go online · buy something online

词块 / 生存短语 chunks

I can't connect to the internet.我连不上网。
I called support because I can't connect to the internet.
我打电话给客服，因为我连不上网。
The screen is frozen.屏幕卡住了。
My phone is not working; the screen is frozen.
我的手机不运行了，屏幕卡住了。
I'd like to report a problem.我想报告一个问题。
Hello, I'd like to report a problem with my connection.
你好，我想报告一下我的连接问题。
Could you tell me how to ...?你能告诉我如何……吗？
Could you tell me how to check my data usage?
你能告诉我如何查看我的流量使用情况吗？

语法 语言升级点

verb + to / verb + -ing (want to / enjoy -ing)B1
表达想要、需要、喜欢等意思，用不同的动词搭配
want/need/would like + to + 动词原形； enjoy/like/finish + -ing
一些动词后面跟to do，如want, need, would like；另一些跟doing，如enjoy, like, finish。有些动词如like可跟to do或doing，意思有时不相同。

例句

I want to check my phone.
我想查看我的手机。
I enjoy using the internet.
我喜欢使用互联网。

常见错误

✗ I want checking my phone. → ✓ I want to check my phone.
want 后必须跟 to do，不是 -ing。
✗ I enjoy to use the internet. → ✓ I enjoy using the internet.
enjoy 后必须跟 doing，不是 to do。
↑ 提分：再高一档可尝试更多动词搭配，如 suggest doing, agree to do 等。
Imperative for instructionsA2
给出指示或步骤
动词原形开头；否定用 Do not / Don't + 动词原形
祈使句用于告诉别人一步步做什么。直接以动词开头，不加主语。否定加Don't。在科技说明中很常见。

例句

Turn on your phone.
打开你的手机。
Do not turn off the router.
不要关掉路由器。

常见错误

✗ You turn on the phone. → ✓ Turn on the phone.
在说明步骤时，直接说动词原形，不要加 you。
↑ 提分：再高一档可在祈使句中加入顺序词：First, turn on... Then, open... Finally, tap...

阅读 Reading instructions

Connecting to Wi-Fi
Connecting to Wi‑Fi Follow these steps to connect your phone to a Wi‑Fi network: 1. Open the Settings app on your phone. 2. Tap 'Wi‑Fi' or 'Network & Internet'. 3. Turn on Wi‑Fi if it is off. The switch will turn blue. 4. Wait for your phone to find nearby networks. This may take a few seconds. 5. Tap the name of the Wi‑Fi network you want to join. 6. If the network is secure, you will need to enter a password. Ask the owner for the password if you do not know it. 7. Tap 'Connect'. If the connection is successful, you will see a Wi‑Fi icon at the top of your screen. Note: Some public Wi‑Fi networks do not need a password. They are open, but they may not be as safe as private networks.
tap轻点（屏幕）switch开关按钮secure安全的；加密的icon图标
TFNG1.You must turn on Wi‑Fi before you can see available networks.
✅ TRUE — 说明第3步让打开Wi‑Fi，第4步等待手机找到网络，所以为真。
TFNG2.All Wi‑Fi networks need a password.
✅ FALSE — 注释中说Some public Wi‑Fi networks do not need a password，所以并非全部需要。
MCQ3.What should you do if you do not know the password?
  • A. Try to guess it
  • B. Ask the owner
  • C. Use the public network
✅ B — 第6步说Ask the owner for the password if you do not know it。
gap_fill4.If the connection is successful, an icon will appear at the ___ of the screen.
✅ top — 第7步最后一句you will see a Wi‑Fi icon at the top of your screen。
💡 技巧：判断题（TFNG）先在说明里定位关键词（如password、secure），比较意思。MCQ仔细读每个选项，回到原文找对应句。

听力 Listening Section 1 · US

情景：一个人打电话给移动公司客服反映手机无法上网的问题（Section 1 日常对话）

Agent
Hello, thank you for calling MobilePlus. This is Adam. How can I help you?
Caller
Hi, I'm having trouble with my phone. I can't connect to the internet.
Agent
I'm sorry to hear that. Can you tell me your phone number?
Caller
Sure, it's 555-0123.
Agent
Thank you. And what is your name?
Caller
Anna Green.
Agent
Okay, Anna. Can you tell me what you see on your screen?
Caller
It says 'No internet connection'. I tried turning it off and on again, but it didn't work.
Agent
Let's try something else. Please go to Settings, then Mobile Data, and make sure it is turned on.
Caller
Okay... Yes, it's on.
Agent
Are you using Wi‑Fi or mobile data?
Caller
Mobile data.
Agent
I see. Can you check if you have any data left? Sometimes you run out of data without knowing.
Caller
Oh, I didn't think of that. How do I check?
Agent
Open the MyMobile app. It will show your data usage.
Caller
It says I have zero data left.
Agent
That's the problem. You need to buy more data. Would you like me to help you with that?
Caller
Yes, please. Can you add 2 gigabytes to my plan?
Agent
Sure, I'll do that now. It will take a few minutes to activate. After that, your internet should work again.
Caller
Thank you very much.
Agent
You're welcome. Is there anything else I can help you with?
Caller
No, that's all. Thanks.
Agent
Okay, have a nice day.
gap_fill1.The caller's name is ___.
✅ Anna Green — 客户说自己的名字是Anna Green，注意拼写。
gap_fill2.The caller sees the message '___' on her screen.
✅ No internet connection — 客户描述屏幕上显示No internet connection。
MCQ3.What did the agent ask the caller to check first?
  • A. Wi‑Fi
  • B. Mobile Data
  • C. The battery
✅ B — 客服说Please go to Settings, then Mobile Data, and make sure it is turned on。
gap_fill4.The caller needs to buy ___ of data.
✅ 2 gigabytes — 客户请求add 2 gigabytes to my plan，注意数字和单位。
💡 技巧：填空题先看空格前后词，预测要听「姓名/数字/单位」还是「短信息」。数字和时间是Section 1最常考点，提前准备好。姓名注意拼写，可能拼读出来。

写作 Writing Task 1 (letter)（semi-formal） · 目标 150 词

You are having problems with your mobile phone service. Write a letter to the customer service department of your mobile phone company. In your letter: - explain what the problem is - describe what you have already tried to fix it - say what you would like the company to do.
Dear Sir or Madam, I am writing to report a problem with my mobile phone service. For the last two days, I have not been able to use the internet on my phone. I can make phone calls and send text messages, but I cannot connect to the internet. When I try to open a website, it says 'No internet connection'. I have tried to fix the problem by myself. First, I turned my phone off and on again, but this did not help. I also checked the Mobile Data setting; it is turned on. I even restarted the router at home, but the problem continues. I would like you to check my account. Maybe there is a problem with my data plan. Please let me know what I should do next. If you need more information, you can contact me at 555-0123. I look forward to hearing from you soon. Yours faithfully, Li Wei

逐句标注

任务“I am writing to report a problem with my mobile phone service.”信的开头直接说明目的，符合半正式书信风格，切题。
衔接“First, I turned my phone off and on again, but this did not help. I also checked the Mobile Data setting; it is turned on.”使用First, also, but来连接尝试的步骤，逻辑清晰。
语法“I would like you to check my account. Please let me know what I should do next.”正确使用了would like + to do 和祈使句，表达请求。
🎯 本档语言特征：简单句与并列句为主，少量because/but连接；覆盖全部三个要点；用词常见且准确；整体≈band5，是4.5学员可及的目标。
↑ 再上一档：再往上一档：可加入更多连接词如in addition, however；使用更具体的词汇替换problem, help等；尝试用现在完成时描述持续的状态。

口语 Speaking

Part 1

Q: How often do you use your phone?
I use my phone every day. I check messages, read news and watch videos.
💡 先答频率，再用几个活动举例，让回答更丰富。
Q: Do you prefer using the internet on your phone or on a computer?
I prefer using my phone because it is easier to carry. I can use the internet anywhere.
💡 用prefer doing给出偏好，再用because解释原因。
Q: What do you mainly use your phone for?
I mainly use my phone for sending messages, reading news and watching videos. Sometimes I also use it for maps.
💡 列举主要用途，再用sometimes补充次要用途。

Part 2 · 提示卡

Describe a time when you had a problem with your phone or computer. You should say: what the problem was; when and where it happened; what you did to solve it; and explain how you felt.
I remember a time when my phone stopped working. It was about six months ago. I was at home, and suddenly the screen went black. I could not turn it on. I felt very worried because I had important photos on it. First, I tried to charge it for an hour, but it did not help. Then I looked online for a solution. I found a video that showed how to restart the phone by holding two buttons. I tried that, and it worked. The screen came back. I was so happy. After that, I always back up my photos to the cloud.
💡 按提示卡四点顺序说：问题→时间地点→解决→感受。用过去式，加入First, Then, After that连接事件。

Part 3

Q: Do you think people use their phones too much nowadays?
Yes, I think many people use their phones too much. They look at the screen all the time, even when they are with family or friends. But phones are also very useful, so it is hard to stop.
💡 先明确观点，再举例说明，最后用but平衡看法。
Q: How has the internet changed the way we communicate?
The internet has made communication faster and cheaper. We can send messages, make video calls, and share photos immediately. But sometimes, people do not talk face to face as much as before.
💡 用今昔对比的方式回答，先谈积极变化，再提一个问题。

高频短语

I can't connect to the internet. — 描述网络连接问题
I looked online for a solution. — 描述自己上网搜索解决方法
back up my photos — 备份照片，科技相关的高频短语

应试策略

4.5档最重要的是「答满、答对基本信息」：阅读听力抓关键词（数字、时间、名词）；写作覆盖全部要点、句子简单但正确；口语每个问题多说1-2句、给一个理由，不要只蹦单词。学会用because/so/but连接想法。

本档提分建议

从4.5到5.5，最快的提分点是：①减少低级错误（时态、单复数、a/the）；②每句话都试着加一个because/so/but的理由；③口语和写作里主动用上本课学的动词+to/动词+-ing搭配，以及祈使句。多描述步骤和原因，增加细节。
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